If the above box does not appear, click the Plus symbol > All Applications > Student Shared Desktop (staff: Staff Shared Desktop).If given the option, choose Student Desktop Lock.Make sure you put the \ the right way round! If you get an error message asking for a 'domain', enter student\yourusername (for staff: registry\username).Enter your University username and password.In Add Account type: .nz (for the Staff Desktop, this should be .nz).Once installed, open Citrix Receiver/Workspace and click Set Up Account in the main window.Install the software by running the downloaded file and following the installer instructions.Mac download (version 1910.2 currently works the best).This step-by-step guide shows you how to install the Citrix Receiver/Workspace so you can use the fully-featured version of the Student Desktop on your own computer. It can be downloaded for free for any device including smartphones, tablets, and Windows and Mac computers. Citrix Workspace app (formerly known as Citrix Receiver) is the easy-to-install client software application that works in the background to provide secure access to your Student Desktop or Staff Desktop.